D. S.

Ebay suspended for a few months my account by mistake. Nobody wanted take responsibility for it.
Nobody replied to my complaint.

Probably the company offer the fastest broadband but the worst customer service.
If you have any problem the customer service will not help you. They will avoid taking responsibility for their mistakes and poor customer service.
No possibility to track complaints, although such options are offered. No one can tell me why it doesn't work. Cannot wait until the end of the contract.

Awful experience from the start to the end.
It is certainly a very lucrative business. 18 carriages filled with passengers paying a fortune for tickets. About 14 trains a day. But passengers only get a minimum necessary. Shame.
Very noisy, dirty and crowded in London terminal. Not enough seating.
Same in Paris. Too many passengers and not enough space, no seats, very uncomfortable, very limited offer in the evening in the cafes. Dirty, smelly toilet, no soap, broken hand dryers. Shocking.

I just wanted to spend some money but I cannot because there are so many issues to verify my identity or my age. The Yoti app is totally useless as well as their customer service. I have 40 years and it seems it is so difficult to state that I am an adult.