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If I could I would give HubSpot a negative 5 star! We unfortunately were suspended for a high hard bounce rate due to an unclean list. However, it has been 3 weeks now and HubSpot support is STILL making us jump through hoops! I have removed the bad contacts and uploaded a Opt-Out list and emailed tech support 3 times! This is insane. Their customer service SUCK! If you do happen to be allowed to speak to someone on the phone they literally can't answer vital questions. Do yourself a favor and DON'T use Hubspot! They are horrible!
Dawn L.'s review of Hubspot earned 15 Very Helpful votes
“We're going through the same thing now. $3k "starter" package fees and I can only get an answer every 24 hours, and at that it's canned. Hubspot is run by kids, and you can tell. I can't believe how popular they are.”
Dawn doesn’t have any fans yet.
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We were a client for the past 4 years. The cost kept going up as we grew to a point we had to...
