Shoeline says that you are allowed to return shoes if you aren't satisfied. What they don't say is that they reject the majority of the shoes for return. We purchased a pair of shoes, tried them on at home and they didn't fit. When we returned them we were given a different reason from every person we spoke to as to why we would not be receiving a refund. Shoes were dirty, soles were worn, very bad odor, toes were scuffed. None of this was true. So buyer beware. If you order from shoeline, plan on keeping the shoes even if they don't fit because they are not in the habit of giving you back your money. Better off ordering from somewhere reputable, like Amazon, where they will refund your money.