I have had numbness and tingling going down my arm since May, 2018. I have been to my doctor several times with no relief. I have also been to the ER, a chiropractor, massage therapist, acupuncturist, with no relief. Kaiser will not approve an MRI in order to find out what the problem is. I have had an MRI scheduled 2 times to have them canceled the day before I am scheduled to go. I pay for this insurance, I should not have to be in constant pain because someone in an office who has never met me decides I don't need a procedure done. Sometimes the pain is so debilitating I have thought about cutting off my fingers! I will definitely change insurance companies during open enrollment!