B W.

These $#*!s locked up my green dot card account claiming fraud after I tried to order a replacement card through the chat feature on the green dot app… I start a process of trying to get access to my money through e mail, verify documents. I would take a picture of the front and back of my license and send it back to them, all they do is kick it back to me telling me to send another picture … that stupid $#*! started like 3 weeks ago … called multiple times … they just talk you around in circles after 10 days they close the case with no verification, even though they have 2 dozen pictures of my DL … I finally get another"corporate resolution"douch bag… same game and lies. Send pictures…. 2 business days … lie after lie … $#*! them! I went to the app I went to settings, I chose "close account" I had 3 options on how to receive my 800 dollars still in the account. Choose the wal mart pay out, once selected a barcode is generated, take a screenshot of that immediately, save to photos. Run your $#*! to the nearest Walmart and pull up the screenshot, they will scan it at the customer service/financial/returns desk, cost me like 4 dollars to do it this way, but I got my money, deleted the account and the app $#*! these $#*!, three weeks bro, $#*!ing late fees out the $#*!. Don't ever do any business with these pieces of $#*!, I hope this helps someone