I don't understand this company nor the good reviews as my experience has been terrible. I ordered and was charged the same day on my credit card. 7 days later when checking on my orders daily, it continued to say "physician review". I would email and Never got a clear answer from anyone at their company as to why or what was taking so long.
Meantime they charged my card and their answer to that, is they have to charge you BEFORE the physician reviews your order? But in a week No one reviewed my order, they knew I was temporarily in the address that I had ordered the items to be delivered. I was leaving the country and needing to get them prior to departure. Totally Wasted an entire week when I could have been buying them elsewhere and had them delivered prior to leaving. Now its too late. Never got a person to answer WHY or what the issues were. Had to demand 3x to get my credit card refunded and finally had to threaten to call my card company and say they were a Fraudulent company and fraud charges. Then ASAP I got my refund and Never did they try to fill my order. Bizarre company go elsewhere!