Sang M.

591 9288
On 9/25/23 at about 7:30 am I dropped off my car at Ray's Transmission shop on 959 Queen's St, Honolulu for a transmission oil change. I came back at about 8:30 am & it was not done so I came back again at about 9:15 am & they were finished. Hence, I have paid & drove off.

While stopped at a traffic light I had opened & checked my middle compartment & found my portable flashlight & extra phone, Samsung Galaxy A71 5G missing. So I went back to Ray's Transmission & advised the owner, which he refused to listen & advised for me to go home & check.

I drove home as I needed to check my dash cam camera facing inside the car with my computer. I got home & checked with my computer & saw that the worker leaned over to his right after test driving the car after finishing with the transmission oil change. I made a short copy of the video with my phone camera & went back to Ray's Transmission shop.
The dash cam facing inside the car is showing as inverse so the workers left is actually the work's right.

Once arriving at Ray's Transmission shop I went over to their small office & asked for my credit card that I had left after paying, which the lady gave it back. I then asked for the owner & once he came I had tried to explain that I have a video showing the worker leaning over to his right side where the middle compartment is at, but the owner refused to see the video nor listen & just kept on cutting me off by telling me that "No one here took anything from your car, go home."

I was at least hoping to see their video camera or try & talk to the worker as I was keep trying to explain that my personal information was in that phone & that I am not concerned with the cost. But the owner kept refusing to listen & kept cutting me off.
Hence, I got in my car & called for police so that I could make a police report for my documentation in case of a possible identity theft situation in the future.

As the owner was passing by my car I again tried to explain to him that I have called police to file a police report to document this incident just in case of an identity theft, which he refused to listen & all of a sudden he started yelling out foul languages with foul words & threatening body languages as you can see in the still shots. The whole video is of the owner yelling out foul words & threatening languages with foul body simulations & threatening body languages.

The following is just some that I could make out from my dash cam video:

Me: All I wanted was to get the phone.
Ray's Transmission owner: Beat it!
Me: Don't be rude, come on.
Ray's Transmission owner: $#*! you!
Me: You are on camera.
Ray's Transmission owner: You better get the $#*! out of here, $#*! you! (while motioning very threateningly)
Me: Police have been called. (He then starts walking away)
Ray's Transmission owner: Yells lots of foul words & threatening languages with body motions while walking back to me.
As I am trying to back up my car to get out of the shop the owner of Ray's Transmission keeps yelling out foul languages & threats with body motions while coming towards me, which is when the police officers arrived & told him to move away & walked him away from me.

The owner of Ray's Transmission have threatened me with foul languages & body motions, which the police officers have also noted on their report. Yet, the owner of Ray's Transmission have stated that he had simply asked me to leave on the police report, which is totally not true. The police have written otherwise on their report so it clearly shows that the owner of Ray's Transmission have made a false statement to the police officers.

I am very disappointed with Ray's Transmission at 959 Queen's Street in Honolulu. The owner could have at least offered to show their video & also try & talk to the employee that was in my car, which he didn't. I was just asking for some support, but instead I received a bunch of foul language yelling & threats & also with body motions as shown on the video, which I am still not able to understand why the owner of Ray's Transmission behaved as such, so hysterically mad.

I have already called in the IMEI #************** as stolen so the phone is worthless to anyone else. I was using it as a speedometer while driving & taking photos of my receipts for tax purpose instead of holding onto the hard copies, which I did not get to transfer it to my computer. I also had some other personal information in the phone, which I should have erased when I had upgraded.

Photos are as follows:
Worker stopping at 9:18 am while inside my car
Worker leaning to his right at 9:18 am while inside my car
Owner yelling with foul words & threats with indecent body motions at 10:49 am
Owner yelling with foul words & threats with indecent body motions at 10:59 am
Police officer telling & escorting the owner to move away from me at 11:00 am