I ordered a bench, it was "in stock". Paid - they had no problems taking the payment for it! I received a call several weeks later and the bench was in fact NOT in stock. I asked for a refund and it has now been 8 months of emails and phone calls and they continue to say they will refund the money but have yet to do so. DO NOT BUY from this company, not trustworthy, not respectable and not honest! Absolute nightmare dealing with their customer service!