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I used MyFax to send several faxes on the day that I joined, and they all went through without any problems. My situation changed, and I no longer had a need to send faxes. I contacted MyFax via email, and they ended my trial subscription. While my credit card was charged, they immediately reversed the charge when I asked and followed-up personally to provide evidence that it was reversed. I know other reviewers said they had problems with this, but I did not, and I appreciate MyFax addressing the issue promptly.
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Hello Dean,
Thanks so much for sharing your feedback and for the updated review. We are so pleased that this matter could be resolved for you. Should you require any additional support, please let us know or message our Social Team anytime at socialsupport@myfax.com.
Many Thanks. Stay safe and healthy,
MyFax Support Team