I ordered a cannon sx70 camera from SSE I ordered on a Saturday, I tried to call them and their mailbox was full. I had read some unfavorable reviews so I panicked! I sent a email told them we needed the camera because we were going on a little trip, not a huge purchase but it was for us we are retired and my husband has stage four cancer. Anyway long story short first thing Monday I did get a email from them they are closed on the weekends. He said if it would arrive to late they would cancel the order or ship it overnight as I had originally requested and paid for. It was here Tuesday. Perfect condition brand new all accessories that were extras. I would not hesitate to do business with them again.