Debashis C.

Pathetic customer support. Pathetic is just the word. Firlt you have a mobile number as a support number. Secondly nobody even bothers to receive the call even once. The number is switched off at most times and they wont even let me log in to my own account claiming that my password is wrong. When i go ahead and raise a new password even then it is wrong it seems. I left them a complaint and nobody bothered to reply to it or pay any heed to it. The worst part is that i have already pid for the product and they have no responsibility whatsoever to cater to that as well. My pets will stay hungry why they stumble upon their own $#*!ty management. Will never refer petshop18 to my worst of enemies. Worst management and customer care.