I see items that sell for 1500 dollars and they are listed again after the auction ends. That is extremely deceptive and I won't buy anything there for that reason. Also beware of fake designer items. Handbags ect. Some are real some aren't.
I am sorry to hear about your issues with your purchase.
As the online bidding platform, LiveAuctioneers are not necessarily experts on specific items. As the item is in the possession of a specific auction house, they would be the best point of contact to request any information you feel may be missing on the item page. In direct response to your question, all auction house sellers on our platform are screened prior to inclusion on our platform. We then do periodic audits, as well, both directly and then via monitoring review sites and our own feedback scores for each auction house. We have found that is very hard for us to make a subjective judgment on whether a particular item or auction house offers its buyers good value—but, we also believe that all sales should be based upon accurate and transparent descriptions such that there is no tolerance for intentionally misleading information on our site. In the event that we detect questionable behavior, we suspend the auction house from posting future auctions on our site.
Please reach out to us at info@liveauctioneers.com so that we can try to help resolving this situation.
Please let us know if you have any other questions, as we are always here to help.
My gift card did not work and I contacted raise for a refund. They told me wait 24 hours try the card again. I did and then they ghosted me. They block your ip I have proof I used lte and shut off wifi and got through no problem after waiting days. Do not use these peoples service. Scam... chats are 3 min apart. Lte agent wifi my ip no agent.
Hello Dawn,
I am sorry to hear about your issues with your purchase.
As the online bidding platform, LiveAuctioneers are not necessarily experts on specific items. As the item is in the possession of a specific auction house, they would be the best point of contact to request any information you feel may be missing on the item page. In direct response to your question, all auction house sellers on our platform are screened prior to inclusion on our platform. We then do periodic audits, as well, both directly and then via monitoring review sites and our own feedback scores for each auction house. We have found that is very hard for us to make a subjective judgment on whether a particular item or auction house offers its buyers good value—but, we also believe that all sales should be based upon accurate and transparent descriptions such that there is no tolerance for intentionally misleading information on our site. In the event that we detect questionable behavior, we suspend the auction house from posting future auctions on our site.
Please reach out to us at info@liveauctioneers.com so that we can try to help resolving this situation.
Please let us know if you have any other questions, as we are always here to help.
Sincerely,
Audrey
LiveAuctioneers Bidder Support Team