Unfortunately, I did not read any reviews before make my purchase. I bought a German Shepherd area rug from them (actually Homentic) for $110 over a month ago. First tracking number didn't work, then after 3 weeks finally got a good number and it shows a label created but merchandise never given to FedEx. I've emailed them countless times because there is no phone number for this company, only email. I just keep getting the run around. Still no answers. Requested a refund several times. Still no response. This company is the worst company I've ever had to deal with. I'm furious.