I ordered a board from Hoverboard360.com on 12-9 and received a tracking number on 12-16 without any package ever attached to it. Cancelled on 12-18 and still can't get a response from company. Hoping my cc company stands by my cancellation. Spoke to UPS and found Hoverboard lies. They do not answer emails or phone calls and have no public return policy posted with a return address. They delete your fb posts too. Stay far away from this one!