My mother in law purchased two tops and a blouse. The tops were too small and the wrong blouse was sent. When contacted to return the goods, it transpires they are based in China and the return policy states that the buyer is responsible for the shipping costs.
Basically, they provide the wrong sized garments or the totally different garments and you can't get refund unless you pay exorbitant shipping costs to return the products to China.
Appalling