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Deb M.

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1 Review by Deb

Mark & Graham

  • Mark & Graham

“Never informed of canceled order”
10/29/23

I ordered a baby gift and 2 weeks after not receiving any updates I called them and was told
There was a "hold" on the order stating an issue with my credit card. I can assure you reading this I NEVER had an issue with my credit card. Worse than anything else, I was never even contacted by them to let me know. The customer support person said she was sorry this happened and never even offered to expedite this order, instead she simply said "ok I will just cancel your order"' this was terrible as this was a gift.
Thankfully I found another place to do a personalized blanket.
Shoppers beware! Will never order from here again

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