Deborah B.

Strange experience. Tried to send a gift. Their system rejected order AFTER sending me confirmation email. TWICE. Really? No email warning me, no phone call and no delivery to my giftee. I HAD to discover this on my own. Great. Called and spoke to awesome person in ordering dept. named Vaughan. He tried to help. I asked to speak to person who SHOULD fix their system. She called me back at least. However, one of the strangest business calls ever. The woman who stated their system of online orders was 100 percent her doing, not once apologized for my inconvenience but rather was "hurt" that I was not "kind" to her. It was all about her. This is business people. If you state you are responsible 100 percent for a terrible system then be prepared to be told the truth. Great shoes with WIDE sizes available. Just buy them not on this website.