Fabulous service... all within an hour of my initial call. Quick fix, Bathtub drain backed up this morning after my husband and I attempted to clean out the slow kitchen sink two days prior... The 'guys' had a more powerful snake unit that was able to punch through... as they say... a hairball clog... Seemed to do the trick, 30 mins later and we were back in action... True as they say $99 service call and we opted for a 90 day guarantee for an additional $25. Thank you