I had been going to HBH for several years, since it's around the corner from our home. We used to love the sandwiches for lunch on Saturdays. Could never go on Sundays because they are closed. I used to look forward to the Ham Classic sandwich. I always ordered mine without mayo, Cheddar instead of Swiss cheese.
I have noticed the quality of the ham has been going downhill more and more.Can barely even chew it anymore.
A few weeks ago, we went for a BOGO deal. Ordered the Ham Classic, same as always. My husband ordered the Tavern Club. We brought the sandwiches home to eat outdoors. Mine had no honey mustard. Dried up, tough ham. Very stale croissant. My husband's had no cheese, no honey mustard. The bread was very stale. The turkey tasted lousy.
The manager came out from the back to ask if we could give a good review to the new girl at the register. Heck no! You have to earn and deserve a good review.
After reading some of the reviews here, I don't ever want to buy food from HBH again! I'm afraid to.