The product is OK - it's not a miracle worker but it's also not useless. Even the sensitive is harsh on sensitive skin though. The bigger issue is the scam they run on their site. If you order a sample, no matter what you do (and believe me, I DID NOT sign up for a recurring program), they sign you up and send you product. Then, they insist that you did and won't pay return charges. If you want to test it, get it at Target or Ulta but DO NOT use their website.