- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I was charged for a return ticket change, but Justfly never made the reservation. In order to return home I had to buy a new ticket. The message that they tried to reach me is strange as I have no voice messages. Since I am abroad, my phone number cannot be used. There is no functioning customer service. I tried to call repeatedly for hours, until they blocked my phone number. I also tried to chat with a customer service person online - waited for hours with no response.
Tip for consumers:
Don't use this site unless you plan to be problem free. There is no functioning customer service.
Products used:
Airline ticket
Deborah K.'s review of Justfly.com earned 15 Very Helpful votes
Deborah hasn’t received any thanks yous.
Deborah doesn’t have any fans yet.
Deborah isn’t following anybody yet.
Empty.
I can't even begin to describe how horrible this company is. First of all, if you need help, you...
Justfly.com lures consumers in with low rates only to notify you in a month or so that your...
