Seeing other peoples experience was the same as mine. Submitted order Dec 2. Received email confirming order processing. Took money. Received email Dec 9: "Thank you for the order. Sorry for the short delay in updating about this order. We were following up with our warehouse and shipping department as these items were both marked as processed and shipped 1 week ago. Unfortunately, our warehouse experienced a system processing error that was never caught on time causing the shipment to postponed (yes they forgot the 'be') by a few weeks. Please accept our sincere apology. We strive to ensure that all orders are successfully filled and delivered to the satisfaction of our customers and we truly regret when these unexpected occurrences happen. We've issued a refund. If you prefer, we can alert you on their arrival."
I am going to make an educated guess that they don't actually stock a dog gone thing. They accept orders and then see if they can get the products. When they cannot they blame it on a system error.
Seeing as this was an order for a Christmas gift, I am very unhappy that their dishonest method of business cost me an entire week. I have found the same product at a VERIFED online business that does huge volumes every day for only $30 more and free shipping as well. However, with the delay they caused me, the product is estimated to arrive Dec 22. That is cutting it a little close for my liking.
I will never place another order with them e-v-e-r.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius