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Debra D.

Contributor Level

Total Points
80

1 Review by Debra

  • GearBubble

3/30/23

Worst experience with an online company. Who cares if they have a great product if you can't create it? I have contacted them at least 5 times in the last two days trying to find a solution for not being able to upload or create new products on their site. I've explained to them that I have tried different browsers and cleared the cache. I have logged out and then logged in. I've turned off my computer. I have tried everything I can think of to reset their site. I've told them this, and I've sent pictures, but still, they respond with - they don't understand what I am talking about. They won't acknowledge that there is even a problem because it works on their end. They seem not to understand what I am saying. In their responses, they change my words around. And offer no solutions. Nor do they seem to care about solving the problem. So, if I can't upload my images, then I can't create products, and I can't transfer the product to sell on Etsy. I would NOT recommend Gearbubble.

Products used:
Print-on-demand company. If I can't create a product, I can't sell it. I was in the process of starting my online print-on-demand business when the breaks were put on because all of the sudden I could not upload images to create products to sell.

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