Debra M.

Stupidly I bought a phone from this company and instantly discovered that the phone itself had inadequate speakers for my use. The phone was bought July 24,2020. I finally got a partial refund today, the ultimate 'F... you' from Becex. I was required to send the item back by registered mail, which of course was costly and not part of the refund. Ultimately I spent $535 to get a refund back of $397 and the whole process took 'only' over a month. Worst of all, the individuals I was in contact with via email (you can't call these people) were very unconcerned with my issues over the phone and additionally threatened to send the phone BACK to me if nothing was wrong with it, and that would allow them to further charge me over $50! I am out over $100 for buying the wrong phone and choosing this company. Be warned.