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I also had a really bad experience. The website states refunds are easy. NOT true. When I contacted them because the sizing was way off, they told me there was no such order number, yet it was the number on my invoice. Then I tried via my email address and was transferred to someone who hung up on me when they learned it was a return. I waited a few days and tried my order number again but still they had "no record". I also tried to initiate a return on their website, with the same result. Sadly it cost me $400. I am beyond upset because I don't have that kind of money to throw away!
Products used:
But it’s a scam because they make it impossible to do a return!
Debra R.'s review of FullBeauty earned a Very Helpful vote
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Some of the best clothing I've ever ordered was from FullBeauty and its affiliated companies but...
I will NEVER order from them again. I returned a pair of boots because they ended up being too...
Hello Debra. We would like to apologize for your recent experience with Fullbeauty. Please send us an email to social.media@fbbrands.com with your full name, your email, your billing zip code, and a brief description of the issue. We will be glad to further assist you.
Sincerely,
FullBeauty Brands Customer Service