I ordered some shirts for my husband. When they wetre late, I spent 5 hours on 3 different days calling to check on the order. I never got through to talk to anyone, even being on the phone 45 minutes at a time. They refer you to a live chat which I did 3 times but over the 3 days no one was" avaliable" or ever called me back. Similar to overseas companies where your orders disappear, giving you no way to contact them