They cancelled two of my orders without emailing me about it. I was just waiting and waiting and had to check my order status because 2 weeks went by. I finally got them on chat, and they told me it was cancelled because it was flagged as potential fraud. They then said I had to submit identification documents to verify my identity. I was like, WHAT? I've never heard of anything like this before. So, I sent them my ID with redacted info, and they said great. Still no status on my order. I hope they don't sell my info.