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Deidre W.

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1 Review by Deidre

Forever21

  • Forever21

“Horrible online shopping experience”
10/12/17

I ordered an e-gift card for the 18th birthday of a dear friend. My bank authorized the payment, but one week later, Forever21 STILL hadn't sent out the card. When I called customer service, they gave me the runaround. They promised a supervisor would return my calls, but that never happened. Ultimately, I cancelled my order, and felt terrible trying to explain what happened to my friend.

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