I listed a fully furnished 5 bedroom/5 bath home on Zillow, under the catagory "temporary/sublet", hoping to find a renter for any part of January 2021-April 2021. I was assured by Zillow marketing that if I "didn't receive at least one lead" from my ad, I would receive an additional week free.
Bizarrely, the ONLY "leads" I received were for a 1 bedroom/1 bath apartment on the other side of town, wholly unconnected to me in ANY way. I got multiple calls about that apartment asking for "Sharon", the landlord listing on the ad for that apartment, I guess. Clearly, Zillow made some sort of error and was directing those leads to me (I don't know if Sharon was getting my leads).
When I complained about this and asked for situation to be corrected AND to get my supposed free weeks-- I was told that "ANY " lead counts toward the guarantee! The fact that the leads were ALL FOR SOMEONE ELSE'S PROPERTY, didn't matter! This went on for 3 weeks, with the my listing auto renewed at $9.99 per week. I never received a single inquiry that was actually about my house. Total waste of $30.