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Del M.

Texas

Contributor Level

Total Points
81

1 Review by Del

  • ScoreMaster®

2/23/23

I tried Scoremaster for about 2 months. While is seems to be fine at first but I noticed a huge differences in my scores. The true test came when someone tried to open an account and I never received any alert that an inquiry to my credit report was made. Experian Boost saved me because it immediately notified me, which prompted to check. Someone was trying to open an account in a whole different state. I was able to notify the credit card company to flag it as fraud. So why am I paying for a service that doesn't even work, and get Experian free and it works.

* ScoreMaster® attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Rachelle A. – ScoreMaster® Rep

We appreciate you taking the time to share your feedback with us. Per our previous communication on February 20th, we have refunded the last monthly fee.

ScoreMaster employs the Vantage 3 Score for its users. This may account for any variations you might have noticed in your credit score. However, we want to assure you that this does not imply any decrease in the accuracy of your credit information. It's important to keep in mind that banks and other financial institutions use varying versions of either the Vantage score or the FICO score.

ScoreMaster utilizes TransUnion for credit monitoring, which might explain why you did not receive the Experian Alert. We apologize for any confusion this may have caused.

We hope that you will consider giving us another chance in the future, as we are constantly working to improve our service.

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