We weren't sure what to do when our carpet was wet where there shouldn't have been pipes. Our long-time plumber couldn't come for several days but we asked what we should do; they explained locating hidden leaks so we called HydroScout on their recommendation. HydroScout came the next day on schedule and pinpointed the leak behind the washer/dryer, which we didn't expect as the wet spot had dry carpet all around. He called my plumber to describe my problem so I didn't have to, & when the plumber came as previously scheduled it took about a half-hour to fix. In this Covid time, I'm happy to have home maintenance done quickly, thoroughly & professionally with minimal disruption of my schedule. The fee was as stated on the phone.