I have been both a buyer and a seller to Replacements Limited in North Carolina. At age 85 now I don't know that I have ever known a company that has such amiable people working there. Many many of them have been there for 20 plus years. I got to know Bob the owner to some extent just because he walked around and talk to both his customers and his employees. He had regular pizza parties for them and they could bring their dogs to work. It just seemed like it would be a wonderful place to work. That speaks volumes for the owner and training employees. Be assured that when you buy from them you are getting merchandise that has been thoroughly examined for any flaws. This is an outstanding business in every respect.