Deloris S.

I submitted required documents associated with registration process Dec 2023. I was told to submit attendance report and most recent report card on 01/04/2024.I followed all required steps submitted the last 2 documents. All documents had been reviewed and verified. Kept calling for updates response was same by every agent I spoke to which was everything had been verified and received and I needed to allow time for placement to be done. I was instructed to allow email for further instructions.NEVER received any emails so I kept calling...kept being told to wait for placement to place son in classes.After waiting for so long I was devastated to be told that I had missed registration and I would have to wait until next semester.This isnt good customer service. Was made aware the error was on enrollment end and no error of my own. I placed several complaints was told I would get a update never got any updates so had to keep calling. At this point nothing has been done.Registration for low country academy failed my child. I fought so hard to get him enrolled and stayed on top of getting all required documents in. All documents were in on time there is no reason my son shouldn't have been enrolled.I AM DISGUSTED AND I AM HURT...

Location: Lowcountry Connections Academy