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Denis l.

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1

1 Review by Denis

Booking.com

  • Booking.com

“Impossible to get refunds”
9/27/16

I have now booked twice with them, twice in Mexico, once in Zihuatenejo and this time in Zipolite Oaxaca. I had to cancel well ahead of time. Impossible to get refunds. All kinds of excuses, saying it is not a credit card but a debit card, etc. In both cases I had to raise a dispute or claim with my bank to get a refund. I was told by the bank (Chase) that this happens a lot with Booking.com reservations

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