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I bought a purse for my daughter. Two days of use and the zipper is coming apart. I called customer service and got a very bored guy on the phone. He told me because it is out of stock I can pay to return it for a refund. No other option. I've always bought Betsey johnson. This was my first time buying from online store. I will no longer be buying Betsey Johnson products again.
Dennessa T.'s review of Betsey Johnson earned 4 Very Helpful votes
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These people do not honor anything on their website. 2 days processing is nonsense. I'm at 10...
Betsey Johnson went bankrupt and was bought out by Steve Madden. When I bought shoes from...
Hello! We are very sorry to hear about this happening to your daughter's purse.
Please give us a call at 800-378-7306 (press 3) - 7 days a week, 9am to 10pm ET as we would like to further discuss about this. We look forward to hearing from you.