I have received 29 shipments in the last 4-1/2 years... probably close to 500 bottles. As a Founder Member, there is no shipping cost. I like getting wine from different regions and have personally never had a bad bottle. My son and my sister hit my wine hard one night and claimed to have had a bad bottle, but I never saw or tasted the evidence so the claim is still suspicious. About a year or so ago I signed up for their Subscription program - Vineyard Red (17 bottles for $99) every other month. Earlier this year a Mixed shipment with 7 bottles of White wine showed up. I emailed Splash pointing out the error. In only about two days, a box with 9 bottles of Red wine showed up. I was impressed that their delivery time was less than I expected for an email response. At $6 a bottle showing up at my door, I couldn't be more pleased with Splash. With all the crazy things to worry about in 2020, shopping for wine is thankfully not one of them. Splash has me covered. I enjoy these wines as an occasional social drinker, and I will share my wine with others. Delivery drivers call me their favorite customer.