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I ordered a display case for my mini helmet. Came in and the base was broken. I spoke with Sheilah who got a new one sent to me. A few days later the replacement arrived and was ALSO broken. Sheilah again made a quick turn around and got another one out to me. Third times a charm, it came un-damaged. It is packed so tightly that any damage to the box breaks the wooden base to the display case. It sucked I had to have 3 sent to me to get it right but the customer service was quick about it.
Products used:
Mini helmet display case
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Hello Derek! Thank you so much for your feedback! We are grateful that you had a great experience with our customer support and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney