Desirae B.

The workers in the store in colonie are PHENOMENAL but when you actually have to send your phone out it ends in the result with terrible service. I received my phone back after having to send it out to be repaired and upon looking in my photos the workers were playing around with my camera. Then as i was looking at my phone, i went to go take out the sim card tray to reenter my sim to find out they never put my tray back into my phone before sending it out. They overnight-ed my phone as "priority: so when i spoke to a customer service supervisor she told me she doesn't have the ability to do such thing with the tray! I've waited 5 days for my phone to be fixed and sent back and now i have to wait another 2 days before i can even use it because their employees are incompetent workers! NEVER AGAIN, ill pay $100.00 plus for my phone to be fixed at a phone stand before i send it back out to apple.