I am very upset. I bought a pair of boots from Sam Edelman the first days of January. I have received them after 20 days. I saw the same day that they were not proper and I have sent them back. The boots have returned back back to USA. But I am trying to see when I will get the refund. Nobody replies. Sam Edelman shop customer care informed me that I have to contact Borderfree. From tracking number I see that the boots are in USA since the the 20th of February. Can somebody believe that it can be so awful?