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Douglas G.

East Tennessee

Contributor Level

Total Points
80

1 Review by Douglas

  • Vivid Racing

12/26/23

I called and spoke with Austin about my quote and asked for a shipping date! I was told my order would ship out on Friday 12/22/23! I called back on 12/22 to make sure order would ship. Austin said he checked and it was definitely scheduled to ship 12/22! On 12/26 I still had no tracking number and was told by Austin, he was unaware that manufacturer was closed on 12/22 and therefore would ship out on 12/26 instead! Even though he said he checked with manufacturer on 12/22 and was told they would ship that day, now tells me they were closed the day he checked with them! I cancelled order as I do not like to deal with dishonest individuals! This may or may not be on the company.

Tip for consumers:
If you are in a time crunch do not use this company

Products used:
NONE!

Thumbnail of user brycec15
Review T. – Vivid Racing Rep

Hello, we apologize for the delays, after looking into this, the wheels have to be custom drilled and made before shipping out. Some items (including custom wheels) will have build times.

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