Ordered flowers for funeral service to be delivered day before service knowing that they wouldn't make it by 9:00am in time for viewing. Ordered online on Friday as soon as I knew the day and time for funeral. Monday morning received email from Teleflora stating delivery wouldn't happen until Wednesday - which is day of funeral - but couldn't guarantee delivery by 9:00am in time for viewing. Cancelled the order immediately and called a local florist in the area directly who will ensure delivery occurs in time for viewing. I will NEVER use Teleflora or any online third-party florist again - always better to look up local florist in area and call them directly. It's also less expensive and customer service is fantastic - unlike Teleflora.