I got my order on time and I really appreciate them for this because I needed them during that period. Unfortunately the 2 lovely dresses were not looking good on me because size S was too large for me, even if my size is S and rarely XS, so I believe they should have XS sizes as well.
Therefore I had to return the 2 dresses, the only inconvenient is that returning them from UK costed me the price of one dress which wasn't cheap at all but this is it...
I have just received a message that my refund is being processed to my account so I hope to receive it soon enough.
The other products were really nice, 2 lingeries. They have standard sizes and they do fit me really nice. So at least they were good and I kept them. I received a positive feedback from my boyfriend when I was wearing them which was great ;)
Dear Diana A,
Thank you for your reply and we sincerely apologize for the 2 dresses with size problem.
We have 30 days return policy. Please view our return policy here: https://www.yoins.com/Yoins-Return-Policy-a-20.html
For other countries' customers will still need to return to our warehouse in China.
If the size of the received item is not same with the size information we provided in size chart, we will be very grateful if you can show us some pictures of measurement on clothes. And we will responsible for the item if there is over 3cm/1.5 inch of size inaccuracy.
We suggest you compare your body size with specific size information like waist, hip and bust size, you can see specific size information by clicking the size button. You can check our size guide in this link:
https://www.yoins.com/Yoins-Size-Guide-a-46.html
Should you have any question or advice, please feel free to contact us at cservice@yoins.com. Have a nice day.
Best regards,
Yoins-Fannie