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I was able to purchase a 1 month subscription and apply the license to the app I downloaded on my Mac. Unfortunately, the app wasn't able to solve my problem as my iPad was already bricked due to a hardware issue. My main issue was trying to cancel the recurring subscription because I was being prompted for my credentials and getting a bad response when I clicked on retrieve username/password. I had to call customer service to cancel the service.
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Hi Diana,
Thanks for your review.
Please be kindly noted that the order paid directly by Paypal has no auto-renew subscription and there won't be any charges in the future.
If you use the “proceed to checkout” and it isn't a lifetime license, please tell us your order ID and the email address that you used to make the purchase, then we will cancel the subscription for you.
You can also follow the instructions on the website to cancel the subscription.
Website link: https://www.imyfone.com/tech-news/how-to-cancel-subscription-from-shareit/
Best regards,
IMyFone Support Team