I signed up today. I wanted to see the accuracy of their reports, so I ran a couple people I know have criminal records. They showed nothing for records. What good is this information if it isn't complete? It indicated you could cancel via email. NOT! I am going to try to call tomorrow to cancel. The information takes forever to load, you have to keep doing the click the pictures, I'm not a robot thing. None of the checks I did were accurate at all. I hope I am not going to have trouble cancelling. Wish I had done my review homework first.