I have placed my order 13 days ago still not shipped, I called the customer service she said they are backed up. Funny they said the same last time I ordered from them, 2 weeks later it still was not shipped. I get bombarded with emails from MC promoting their line. And when I place an order it takes them forever to ship out. Terrible service.
Thank you for your feedback.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
The shipping fee depends on the shipping distance and weight of the parcels. We now offer free shipping on orders over $119 after discounted.
So when your order amount is less than $119, you`ll be charged the shipping fee. Hope for your understanding.
We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!