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Don't waste your time or money. You can't reach a human being. The chat is bogus, they change up names. As soon as your click a link through a "special" page you get charged, and then they send you an email offering a free month but NOT for you - for new customers. They can't get it together, they are just collecting money off of people desperate for casting calls. You'll find this to be huge waste of time, some of the listings are fake, and they will go away/be filled weeks before the date ends - actually conveniently after you apply. Don't bother! Get a good agent, and do it the right way. NO FAMOUS PEOPLE USED THIS TO GET ANY NOTEABLE ACTING JOB!
Diane F.'s review of Backstage earned 4 Very Helpful votes
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Seem to be TOTALLY biased in favour of their ' talent '... over those who are offering their...
Hello Diane,
Thanks for providing your feedback. Our customer service staff mans our chat and email from Monday - Friday 10am - 6pm EST, so they are in fact real people. Although we do not have a live switchboard for phone communication, we do receive voicemails and call customers back when requested (again, during office hours).
Many of our marketing initiatives are for new customers only, which is stated in all of our marketing emails offering such discounts. If there is every any concern however, feel free to reach out to Backstage customer service and we'll be able to answer any questions you have.
Additionally, not a single one of our listings are fake. All of them are vetted by the Backstage casting team to ensure they are legitimate, which is why Backstage is the most trusted name in casting since 1960. We host thousands of opportunities at any given time, many of them paid, for actors, models, and other performers across the US, the UK, and the globe.
Many famous actors have used our service over the years, including Scarlett Johanson, Sandra Bullock, and James Franco to name a few. But don't take my word for it, you can read their testimonials right here: https://www.backstage.com/celebrity-testimonials/
The reality is, actors just getting started can't get agents to represent them right out of the gate. They need to build up an impressive body of work first, and Backstage.com is an excellent way to get that leg up and get noticed by an agent. That's what the service is for, and many of our users find great value in being a subscriber.
We're sorry to hear you didn't have a great experience with us, but we'll be using your feedback to make improvements to our service in the future.
Take care.