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Diane h.

Contributor Level

Total Points
82

1 Review by Diane

  • Reservations.com

7/19/17

Would never book with them ever again. I give them absolutely no stars but his review made me give them at least one star.
I was given false information on the phone just to make a booking. When I realized I have been lied to I spent hours on the phone trying to cancel my reservation.
The confirmation number they had given me wasn't accurate, no one could find my reservation to cancel it and I was charged to cancel my reservation that I was told was free to cancel.
I was on hold forever, I had to call numerous times, I was promised a call back by a manager new managers ever called me back.

Diane Has Earned 2 Votes

Diane H.'s review of Reservations.com earned 2 Very Helpful votes

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