I HAD A REFUND FOR MY DRESS. I TOOK PICTURE OF THE DRESS. THEN I WROTE TO THEM TO LET THEM KNOW I WILL CONTACT THE ATTORNEY GENERAL OF MY STATE IF I DON'T GET A REFUND FOR THE DEFECTIVE DRESS.
The dress I ordered for my son's wedding came in with one seam on the right side and one seam on the left BACK. I HAD AN EXCEPTIONAL DRESS. They did not pay for the shipping fees I had to pay to return the dress because their policy says the customer has to pay. I'm not done yet with them. May be they are from CHINA BUT I AM FROM USA.
IF YOU DID NOT GET PAID FOR YOUR DEFECTIVE DRESS, DO WHAT I DID. TAKE A PICTURE OF THE DRESS AND TELL THEM YOU WILL CONTACT THE ATTORNEY GENERAL OF YOUR STATE. DO IT BECAUSE IT DOES NOT COST A PENNY TO CONTACT THE ATTORNEY GENERAL OF YOUR STATE.