Dianna B.

I ordered a exercise tape. They sent me a copy, even had black and white copy paper for title on DVD box. Box was dirty, sticky and food residue. The DVD did not work. After two days and several hours with the return department by chat only, no human contact. They told me they would contact their vendor. I spent more time getting no where for a $20.00 DVD. I am giving a least a 2 because two of the items arrived from another location perfect.

I had never ordered from Zulily, I ordered product on Jan 11th only to find they are not even shipping my order until Jan 24th. After that a 5-7 day delivery date. When I called them they said this was standard policy, I should have read the web site better.