Diego A.’s Reviews of CellphoneUnlock.net & more

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Unlocked Phones

“ITS A SCAM; do not make business with them.”

1/25/16

I have a Samsung galaxy core that I purchased from MPCS (I traveled abroad and I am no longer client of MPCS)
I paid them to unlock it but after weeks of stupid emails, it didn't work.
According to them I have to be in the USA and with a MPCS sim card in order to unlock my device, but I am abroad.
The have ignored my requests for a refund and keep sending to me the same stupid troubleshooting that they have sent to me before.
They claim on their website that they can unlock this particular device, anywhere, but they don't.
If you are a MPCS customer, don't pay them any money, just wait 3 months and MPCS customer support will do it for you.

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Mike B. – CellphoneUnlock.net Rep Over a year old

We don't scam anyone. We have been helping Diego deal with this issue and we got to a point where we couldn't do much more and we asked him to make a video (as per the refund policy) and he sent us this: https://youtu.be/QbeK0QHZO_Y As you can see, the video is illegible. We have asked them to re-make the video in decent quality so we can actually refund them. No response yet.

We can't simply refund you when the unlocking costs us money and we are still in the middle of troubleshooting. If we've tried everything and made sure that every possible issue is taken care of, we would have gladly refunded you. We've always refunded customers when nothing can be done.

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